Frequently asked questions

Once an order ships you will receive a shipping confirmation email - please check your email's inbox and spam folder for this email to get all of your tracking info.

Once your package leaves our shop in the hands of our carriers we receive the same tracking info that you do. Please contact the carrier directly first about any issues with the delivery of your package and then let us know so we can help with a solution on our end.

Thank you for investing in yourself and choosing us! After purchasing a plan, you'll get an email with details about your selected plan and an activity liability waiver. Once you return the waiver and provide the necessary training info, you'll receive an email invitation to download the Bridge Athletic app and access your personalized training program. Let's get started!

Not to worry. Below are step by step instructions to help you download the Bridge Athletic app, set up your account, find your workouts and more.

Absolutely! Crown Code LLC offers a variety of one-time purchase training programs, including general athletics, basic strength, and sport or lifestyle-specific options. Whatever your goal, we have a program to help you succeed. Visit our Bridge Athletic Landing Page, choose your program, and complete your purchase. Let's achieve greatness together!

At Crown Code LLC, all products are uniquely made-to-order through our print-on-demand process. This means returns and exchanges aren't supported for incorrect size, color, or change of mind. However, we want you to trust us—if this happens, contact us and we'll do our best to assist. For damaged products or manufacturing errors, reach out within 30 days of delivery, and we'll gladly replace the item once returned. Your satisfaction is our priority!

Yes we do! Crown Code LLC utilizes a print-on-demand (POD) company which means that all products are unique and produced only once ordered. This also means that said (POD) company and Crown Code LLC have reached an agreement in regards to product distribution that allows us the opportunity to not charge an extra shipping and handling fee to customers in the USA. That is correct, FREE SHIPPING to customers in the USA. ​ International customers pay a flat rate shipping cost per item ($10 for the first item and $2 for each additional item).